Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Spinbet Casino NZ, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered as a way to earn money, pay bills, or solve financial problems. The house always has a mathematical advantage, and losses are an expected part of the experience.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

Online gambling in New Zealand is only available to individuals who are 18 years of age or older. If you are under the legal gambling age, you must not access or use any gambling services on this website.

Spinbet Casino NZ is committed to preventing underage gambling and takes age verification seriously. If you are aware of anyone under 18 accessing gambling services, please report this immediately to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling activity secret from friends and family
• Neglecting responsibilities: Missing work, school, or important family time to gamble
• Gambling with borrowed money: Using loans or credit to fund gambling activity
• Difficulty controlling spending: Gambling with more money than you intended
• Mood swings: Becoming irritable or anxious when not gambling
• Tolerance: Needing to gamble with larger amounts to get the same excitement
• Failed attempts to stop: Trying unsuccessfully to reduce or quit gambling
• Relationship conflicts: Arguments with loved ones about your gambling
• Financial problems: Difficulty paying bills or accumulating debt

If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Player Protection Features

Spinbet Casino NZ provides the following tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a set period
• Session Time Limits: Receive alerts or automatic logout after a set period of play
• Reality Checks: Regular reminders of how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
• Account Closure: Permanently close your account if you wish to stop gambling

These tools are available in your account settings. We encourage you to use them as part of your responsible gambling strategy.

Support Organisations & Helplines

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:

New Zealand

• Problem Gambling Foundation (PGF)
  Phone: 0800 664 262
  Website: www.pgf.nz
  Free, confidential support for problem gamblers and their families
• Gambling Helpline
  Phone: 0800 654 655
  Free, anonymous support available 24/7

International Support

• United Kingdom: GamCare | GamStop
• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)

Need Help?

If you are experiencing problems with gambling, please don't hesitate to reach out for support. Problem gambling is a serious issue that affects individuals and families, but help and recovery are possible.

Contact a support organisation today — you don't have to struggle alone.

Remember: Asking for help is a sign of strength, not weakness.